About Us McCulloch's is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@mccullochs.on.ca Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.Shipping is an ESTIMATE only. If your actual shipping charges are MORE than your estimate we will e-mail you for confirmation before shipping your parcel. Due to the fact that we prefer to ship by courier, please provide us with a full street address (Not a P.O. Box) If you wish to pay by Money Order or Bank draft please do not acquire it until you have confirmation via e-mail directly from us of the exact amount of your order including shipping.We accept credit card payment. If you are shopping from North America, place your order and your credit card company will convert the transaction to US Dollars or your own currency. International orders must be prepaid via Money Order.We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. Shipping And Handling Parcels shipped from Canada to the U.S.A. require customs brokerage clearance. You will be charged by the customs broker for all brokerage charges, duties and taxes applicable. The broker will send this bill directly to you. The ACTUAL cost of shipping the articles is charged to you on your visa or mastercard at the time of purchase. If an estimate is requested, the mailing address, (not a P.O. Box) and the zip code is required to give a more accurate estimate. The shipping costs are subject to change without notice.The cost of the article and the shipping will be charged in Canadian funds. Your credit card company will exchange the funds to U.S. currency on the statement that you receive from them using the rate of exchange at the time of purchase. Due to the fluctuating rates, it is difficult to quote a 100% accurate amount in U.S. funds. RETURNS AND REFUNDS: Because of the nature of our products we cannot accept returns unless merchandise is defective. Claims must be within 1 day of receipt of goods. We can exchange any returned product. Any loss of goods due to transportation error must be filed with the courier in question. Delivery Schedule We normally deliver your order right away. We will send your order to you the next day your order is received for instock items. Items out of stock may take up to 3 or more extra days to ship. Please be sure to provide us with the "date required" for your order.Approximate shipping times:Canada East (East of and including Manitoba): 2 to 4 daysCanada West (West of Manitoba): 3 to 6 daysCanada Newfoundland: 4 to 6 daysUnited States: 5 to 14 daysInternational: 6 to 8 weeks Back Orders If your item is not in stock, we do not automatically back order for you. If you provide us with a "date required" we will endevour to ship 100% of your order to you by the date required. We will contact you if certain item(s) in your order will be undeliverable by the date you require your order. Tax Charges Our business is operated from Ontario, Canada.Provincial Sales Tax (PST): All residents of Ontario must pay 8% on all goods purchased including shipping charges.Goods and Services tax (GST):All residents of Canada must pay 7% on all goods purchased including shipping charges. Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Reaching Us If you need to reach us, please email us at info@mccullochs.on.ca (Please let us know where you are from), alternatively, you can call toll free 877-234-1371 or fax us 519-453-5069 or write to us at McCulloch's Costume & Party Supplies, 1140 Dundas Street, London, Ontario Canada N5W3A8. Privacy Policy McCulloch's Costume & Party Supplies does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. Remittance Terms All orders must be prepaid. We accept Bank drafts, Money Orders,Visa and Mastercard
Shipping is an ESTIMATE only. If your actual shipping charges are MORE than your estimate we will e-mail you for confirmation before shipping your parcel. Due to the fact that we prefer to ship by courier, please provide us with a full street address (Not a P.O. Box) If you wish to pay by Money Order or Bank draft please do not acquire it until you have confirmation via e-mail directly from us of the exact amount of your order including shipping.
We accept credit card payment. If you are shopping from North America, place your order and your credit card company will convert the transaction to US Dollars or your own currency. International orders must be prepaid via Money Order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
The ACTUAL cost of shipping the articles is charged to you on your visa or mastercard at the time of purchase. If an estimate is requested, the mailing address, (not a P.O. Box) and the zip code is required to give a more accurate estimate. The shipping costs are subject to change without notice.
The cost of the article and the shipping will be charged in Canadian funds. Your credit card company will exchange the funds to U.S. currency on the statement that you receive from them using the rate of exchange at the time of purchase. Due to the fluctuating rates, it is difficult to quote a 100% accurate amount in U.S. funds.
RETURNS AND REFUNDS: Because of the nature of our products we cannot accept returns unless merchandise is defective. Claims must be within 1 day of receipt of goods. We can exchange any returned product. Any loss of goods due to transportation error must be filed with the courier in question.
Approximate shipping times:
Canada East (East of and including Manitoba): 2 to 4 days
Canada West (West of Manitoba): 3 to 6 days
Canada Newfoundland: 4 to 6 days
United States: 5 to 14 days
International: 6 to 8 weeks
Provincial Sales Tax (PST): All residents of Ontario must pay 8% on all goods purchased including shipping charges.
Goods and Services tax (GST):All residents of Canada must pay 7% on all goods purchased including shipping charges.
